We built TradeMind AI as an educational market-analysis tool, not a broker or investment adviser, and we handle your data accordingly: we collect only what's needed to run the Platform, we never sell your personal data, and we never share your broker credentials with anyone.
1. Information We Collect
- Account data: name, email address, and profile details from Google Sign-In.
- Subscription & billing data: plan tier, subscription status, and transaction references from Razorpay. We do not receive or store your card, UPI, or bank account numbers.
- Broker connection data: the Portfolio Tracker is currently a manual, self-entry tool only — we do not link to real broking accounts or store broker OAuth tokens at this time.
- Usage data: which features you use (analysis runs, screener searches, watchlist symbols, chart interactions), daily analysis counts against your plan limits, and basic device/browser information for security and debugging.
- Communications: messages you send us for support, and any inputs you provide to in-app AI chat features.
2. How We Use Your Information
- To operate core features: live quotes, AI analysis, option-chain data, screener, backtesting, portfolio sync, and alerts.
- To manage your subscription, enforce plan limits, and process billing through Razorpay.
- To secure your account, detect abuse, and prevent fraud.
- To send transactional emails (e.g., billing receipts, password/session notices) — we do not send marketing emails without your consent.
- To improve the Platform, including which AI models and features are most useful.
3. AI Processing of Your Analysis Requests
When you request analysis, your request may be sent to third-party AI providers (such as Google, Anthropic, OpenAI, or DeepSeek, depending on your plan's model cascade) to generate a response. These requests typically include stock symbols, timeframes, and technical data — not your name, email, or account credentials.
4. Third Parties We Share Data With
- Upstox: licensed source of live NSE/BSE/MCX market data (quotes, charts, option chains) used to power the Platform.
- Razorpay: subscription payments and billing.
- Google: Sign-In authentication.
- AI model providers: to generate analysis content, as described above.
- Cloud infrastructure providers (e.g., our hosting and database providers) who store data on our behalf under standard confidentiality obligations.
We do not sell your personal data to advertisers or data brokers.
5. Cookies & Similar Technologies
We use essential cookies/local storage to keep you signed in and remember basic preferences. We do not use third-party advertising trackers.
6. Data Retention
We retain account and usage data for as long as your account is active, and for a reasonable period afterward to comply with legal, tax, and dispute-resolution obligations. Broker OAuth tokens are deleted when you disconnect your broker account or close your TradeMind AI account.
7. Your Rights
- Access or correct your account information from your profile settings.
- Disconnect your broker account at any time.
- Request deletion of your account and associated personal data by contacting us.
- Opt out of any non-essential communications.
8. Data Security
We use industry-standard measures — encrypted connections (SSL/TLS), hashed/tokenized credentials, and access controls — to protect your data. No system is 100% secure, and we cannot guarantee absolute security of information transmitted over the internet.
9. Children's Privacy
The Platform is not directed at, and should not be used by, anyone under 18 years of age.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be reflected by updating the "Last updated" date above.
11. Grievance & Contact
For privacy questions, data access/deletion requests, or grievances, contact us at harishdewasi2009@gmail.com. We aim to respond within a reasonable time frame in line with applicable Indian data protection law.